FAQ’s

Welcome to Project Lingerie – where sexy meets comfortable. The exclusive way to receive your lingerie. Join the club and discover a gorgeous surprise in every box. What better way to brighten your day, beautiful?

How do I subscribe?

Head over to our SUBSCRIBE page and follow the on-screen instructions.

How much does it cost?

Subscriptions start from as little as £9.99 per month. You choose the length and package to suit you.

 

When will I be charged for my subscription?

You will be charged monthly prior to delivery for the subscription you choose. After that, you’ll be charged the same amount on the same day every month for the length of your subscription. Your bank statement will read Project Lingerie.

Can I cancel my subscription?

Of course you can with our monthly options. You can manage this in your Account.

Where do we ship to?

Worldwide baby!

How much is shipping?

For the UK it’s free with your subscription! Outside the UK it’s an additional £5 per month and for USA and Canada it’s an additional £10 per month.

 

When will my subscription be sent?

Subscriptions are sent out as soon as your payment has been accepted, then are shipped on or around the same day each month thereafter.

 

How do I update my details?

Easy! Simply login to your account and make the changes accordingly.

Can I purchase a subscription as a gift?

Yes you can! Head to our SUBSCRIBE page and select the gift option.

Can I include a personal message?

Absolutely! Add what you would like to say in the notes section when you check out. If you forget, we’ll get in touch before we ship the first box.

Can I request specific colours for my subscription?

Add requests in the notes section when you check out and we’ll do our utmost to fulfill them. Please be aware that this depends entirely  on the availability from suppliers.

I have forgotten my password. How do I change it?

No problem. Enter your email address into the forgotten password section. You’ll then receive an email with instructions.

 

Haven’t answered your question?

Email us on projectgirl@projectlingerie.com and we’ll get back to you within 2 working days.