Terms & privacy policy

Sit back, relax and know that your details are safe. Nothing is shared with third parties. Your details are only used in accordance with the Data Protection Act. See Privacy Policy below for more info. For extra peace of mind know that we only have access to information that you choose to share.

SHIPPING AND RETURNS

Shipping is free for UK subscriptions and all parcels are sent out via Royal Mail with a certificate of postage. Subscriptions outside the UK will pay an additional £5 per month.

We want you to be happy and comfortable in your lingerie, but if you’re not, no worries! You have 28 days to post them back and you need to let us know within 14 upon receiving them. Please keep in mind, due to the nature of the product, you can only return garments if they are unworn and have all tickets attached. Please make sure you try knickers on over your own underwear. Returns may be refused if you have not followed this advice. If the return is rejected there will be no liability on the part of the company for refund of the cost of goods or postage.

If an item is faulty, once we receive it from you, we’ll forward it onto the supplier for a full report. We’ll let you know the outcome as soon as possible.

To arrange a return please email sales@projectlingerie.com

If you would like to exchange the original size of your subscription please email sales@projectlingerie.com. Please note, the same terms above also apply for exchanges.

CONSUMER RIGHTS

None of the above Terms and Conditions affect your statutory rights.

COMPANY INFORMATION

Project Lingerie is registered in the UK under the company number 09593785

Project Lingerie LTD
86-90 Paul Street
London
EC2A 4NE

PRIVACY POLICY AND COOKIES

Your privacy is taken very seriously. Only the information you share is used for the purpose of providing you with goods and services, billing and order fulfillment. If you sign up to receive the email newsletter, your address will only be used to send you info about products or services. Your details will not be forwarded to third parties. You can opt out of this any time you like. The use of cookies helps identify which pages of the website are being used. This information is collected automatically when you visit the site. This info helps us improve the website and ultimately make it better for you!

Terms & privacy policy

 

Sit back, relax and know that your details are safe. Nothing is shared with third parties. Your details are only used in accordance with the Data Protection Act. See Privacy Policy below for more info. For extra peace of mind know that we only have access to information that you choose to share.

Shipping and Returns

Shipping is free for UK subscriptions and all parcels are sent out via Royal Mail with a certificate of postage. International subscriptions are an additional £5 per month. The USA and Canada are an additional £10 per month as these are sent via recorded and tracked delivery.

We want you to be happy and comfortable in your lingerie, but if you’re not, no worries! You have 28 days to post them back and you need to let us know within 14 upon receiving them. Please keep in mind, due to the nature of the product, you can only return garments if they are unworn and have all tickets attached. Please make sure you try knickers on over your own underwear. Returns may be refused if you have not followed this advice. If the return is rejected there will be no liability on the part of the company for refund of the cost of goods or postage.

If an item is faulty, once we receive it from you, we’ll forward it onto the supplier for a full report. We’ll let you know the outcome as soon as possible.

To arrange a return please email sales@projectlingerie.com

If you would like to exchange the original size of your subscription please email sales@projectlingerie.com

Please note, the same terms above also apply for exchanges.

Consumer Rights

None of the above Terms and Conditions affect your statutory rights.

Company Information

Project Lingerie is registered in the UK under the company number 09593785

Project Lingerie LTD
6 Sedgefield Gardens
Bristol
BS16 6SU

Privacy Policy and Cookies

Your privacy is taken very seriously. Only the information you share is used for the purpose of providing you with goods and services, billing and order fulfillment. If you sign up to receive the email newsletter, your address will only be used to send you info about products or services. Your details will not be forwarded to third parties. You can opt out of this any time you like. The use of cookies helps identify which pages of the website are being used. This information is collected automatically when you visit the site. This info helps us improve the website and ultimately make it better for you!